At a glance
CrownSnap saves matches and campaign progress on your device. It has no advertising or third-party analytics SDK and does not upload your saves to a developer-operated server. Optional Apple Game Center and store purchases use platform services, as described below.
Who this policy covers
This policy covers the CrownSnap game and its information pages. Privacy questions for the developer of CrownSnap can be sent to [email protected]. You do not need to create a CrownSnap account to play.
Information on your device
The game stores saved matches, action history, campaign progress, unlocked content, results, play statistics, settings, a local player profile, and Premium ownership status. It also stores recovery information and a limited diagnostic log containing error codes, timestamps, app version, platform, and relevant code locations. These records support saves, recovery, results, and troubleshooting; they are not automatically uploaded to the developer.
Your operating system may include app data in a backup, depending on your device settings. The developer does not control or have access to your device backups.
Premium purchases
If you buy or restore CrownSnap Premium, the app communicates with the store to obtain product details and verify purchase status. The app receives transaction information and keeps a local record of Premium access. Payment and billing details are handled by the store; CrownSnap does not ask for or receive your payment-card number.
Store transactions and account records are handled under the platform's privacy policy, including the Apple Privacy Policy. Buying, restoring, or checking a purchase may require an internet connection. Saved matches are not sent with a purchase.
Apple Game Center
On supported Apple devices, CrownSnap can connect to Game Center and display your Game Center nickname in the local profile. Game Center is operated by Apple and can process your player identity and game activity. CrownSnap does not send that nickname to a developer-operated backend.
You can play without connecting to Game Center. Manage your sign-in and sharing choices in your device’s Game Center settings. Game Center does not provide CrownSnap cloud saves. Read Apple’s Game Center privacy information.
Advertising, analytics, and permissions
CrownSnap does not include advertising, analytics, attribution, or remote crash-reporting SDKs. It does not use cross-app tracking. The game does not request access to your contacts, precise location, camera, photos, or microphone. Local diagnostics are separate from any operating-system diagnostics you choose to share with the platform provider.
When you contact support
If you email us, we receive your email address, your message, and any attachments you choose to send. We use these to respond and investigate the issue. Email is handled by our email provider. Please do not send passwords, payment-card details, or screenshots containing information you do not want to share.
Support messages may be retained while resolving your request and for relevant follow-up or legal obligations. Contact us to request access to or deletion of your correspondence.
Keeping and deleting information
Local information remains until it is replaced during gameplay or you remove the app’s data. Use your operating system’s app-storage controls where available. On mobile, deleting the app and its data usually removes the local save; offloading an app may keep it. Desktop uninstallers may leave user data behind. Contact support for platform-specific help before deleting files.
Device backups, store purchase history, and Game Center records are separate. Manage those through the relevant platform. Deleting a local save does not refund a purchase or delete your Apple account. The developer cannot restore a save that was never uploaded.
Children and security
The game does not ask for a name, email address, or date of birth to play. If a child sends personal information to support, a parent or guardian can contact us about deletion. Device access controls protect local saves; keep your device and account secure.
This website and external links
The static legal pages do not include advertising or analytics scripts. The hosting provider processes technical request information, such as IP address, browser, requested page, and request time, to deliver and secure the site. The shared games homepage has separate cookie and analytics controls, explained in the Website Privacy Policy.
Store links, support email, and other external links open services with their own privacy policies. Opening a legal page does not upload your saved game.
Your privacy choices and requests
You can contact [email protected] to ask about your data or request access, correction, or deletion. Depending on your location, you may also have rights to restrict or object to processing, withdraw consent, obtain a copy of your data, or complain to your local data-protection authority. Withdrawing consent does not change processing that already took place.
We may need enough information to locate the relevant record and verify the request. We cannot retrieve or erase local files that the app has never sent to us. Never send your account password.
Changes
We update this policy when data practices change. The date at the top identifies this version. Data practices can differ by app version, platform, and the features you use.